Shipping policy

At zkraze.store, we strive to deliver your orders quickly and safely.

📦 Processing Time

  • All orders are processed within 1–2 working days after confirmation.

  • Orders are not shipped on Sundays or public holidays.

🚚 Delivery Time

Estimated delivery timelines:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Locations: 8–10 business days

Delivery timelines may vary slightly during festivals, sales, or high order volumes.

💰 Shipping Charges

  • Standard Shipping: ₹50

  • Free Shipping: On prepaid orders above ₹1499 (if applicable)

💳 Cash on Delivery (COD)

  • COD is available across India

  • COD Fee: ₹99

Please ensure your address and phone number are correct for smooth delivery.

📲 Order Tracking

  • Once your order is shipped, tracking details will be shared within 24 hours via:

    • SMS

    • WhatsApp

    • Email

❗ Failed Delivery

If a customer is unreachable or rejects the order at delivery, we reserve the right to cancel future COD orders.